Shipping policy

We offer free shipping for all our customers without any conditions!

What are the delivery times?
Your order is shipped within 24 hours after your purchase, with a tracking number provided immediately.
After your order is shipped, you will receive your package within 1 to 4 business days. Ordering from PAWPRO thus guarantees ultra-fast and secure delivery!

Why does my tracking number show no results?
We work with our logistics partner AMAZON, which requires 1 to 2 days before the tracking is updated.
Rest assured that when we provide your tracking number, your order has already been shipped.

Orders with an incorrect delivery address
Once your order has been processed, it is no longer possible to modify it. Any item returned to us due to a wrong address will be reshipped to the buyer at their expense. To avoid these inconveniences, we invite you to check your address multiple times before finalizing your order.